Location: Maidenhead, Berkshire
Hours: 30 hours per week (over 5 days)
Salary: A GBP 21,672 – A GBP 24,120 per annum (FTE A GBP 27,091 – A GBP 30,150)
This is a varied and rewarding role at the heart of our fundraising team.
Office and fundraising administration
* Maintain efficient office processes and systems.
* Welcome visitors and support meetings and interviews.
* Manage stationery and resources.
* Support fundraising events and projects (e.g., guest lists, logistics).
* Assist with database updates (Salesforce) and reporting.
* Support merchandise sales and stock control.
* Provide general administrative support to the fundraising team.
Supporter relations
* Act as the first point of contact for supporters (face‑to‑face, phone, email).
* Deliver excellent customer care and build positive relationships.
* Send personalized thank‑you communications in line with our stewardship approach.
* Make calls to thank and engage supporters.
* Identify opportunities to deepen supporter involvement.
About You
* Experienced in a customer‑facing and administrative role.
* An excellent communicator, confident both written and verbally.
* Highly organized, with strong attention to detail.
Experience with databases (particularly Salesforce), events, or working in a charity/fundraising environment would be an advantage.
Alexander Devine Childrens Hospice Service is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to appropriate checks, including an enhanced DBS where required.
Closing Date: Monday 18th May 2026
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