Job Description
As a Night Porter, you will...
* Provide customers with a heartfelt and memorable experience each and every time they visit
* Be the first point of contact for late arrival check-ins and walk-ins
* You’ll ensure guest and business safety, and security is top priority at all times
* In the event of a fire, evacuate all guests and team from the business safely and quickly
* Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
What you’ll bring…
* Willingness to learn and expand your skills
* Have a great eye for detail, making sure every pint is poured to perfection
* A passion for giving great service and making sure every customer receives a warm welcome
* A positive can-do attitude and be a real team player
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
* The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
* Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
* Wage Stream – access your wage before payday for when life happens.
* Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…