Application Analyst
Find out if this opportunity is a good fit by reading all of the information that follows below.
Software Solutions for Local Government
Home-based (with occasional travel)
£40,000
The role
An exciting opportunity has arisen for an
Application Analyst
to join the Hosting Services team within a leading provider of software solutions for Local Government. The role suits a technically skilled individual with a passion for problem-solving, customer service, and modern hosting technologies. The successful candidate will support applications in a Microsoft Windows environment, ensuring smooth operations and high-quality service for public sector clients.
Key responsibilities
Provide technical expertise and troubleshooting for client-server and web applications.
Resolve incidents and escalations, delivering timely updates to customers.
Collaborate with project and service desk teams to onboard new customers and maintain build standards.
Support hosted applications and contribute to process improvements.
Ensure compliance with security and information management standards.
Requirements
Minimum of 3 years' experience supporting client-server and web-based applications.
Strong knowledge of Windows Server environments.
Experience with relational databases (SQL Server, Oracle).
Scripting ability (SQL, PowerShell, Python, VBS).
Understanding of virtualisation (e.g. VMware) and networking fundamentals (TCP/IP, DNS, Firewalls).
Familiarity with ITIL practices (incident, problem, change management).
Awareness of security best practices and monitoring tools (e.g. PRTG, Zabbix).
Desirable skills
Background in Local Government systems.
Basic project management capability.
Strong interpersonal skills, teamwork, and adaptability.
The organisation
The company provides specialist software solutions designed to drive efficiency and best practice in regulated environments, with a strong presence in the UK and internationally. The successful candidate will join a collaborative team that values innovation, professional growth, and delivering exceptional service.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason
,
please let us know when you apply or talk to the recruiters directly so we can support you.
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