Job Description
We are looking for an Anti Social Behaviour Officer to join our Housing Team in Newbury and Reading, to contribute to developing a safe and inclusive community for our customers.
In this busy role you'll balancing your housing knowledge with tackling all forms of hate crime, nuisance and anti-social behaviour.
You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
* You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
* Experience of dealing with challenging behaviour and resolving conflict
* Knowledge of safeguarding, mental health and the process of going to court
* The ability to be self-motivated and highly organised
* Strong IT skills including MS Office
* The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
This is a hybrid role where you'll working in the Newbury office two days a week.
The role is permanent, and you'll be working full time.
The starting salary is £32,000 - £38,000 depending on your experience.
You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area.
A basic DBS check will be completed if you are successful.
As a part of the SNG team some of your benefits will include:
* 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
* Chance to buy or sell holiday as part of our flexible benefits package
* 3 additional Wellbeing days and 2 paid volunteering days
* Generous matched pension scheme up to 12% and Life cover at 4x salary
* Enhanced maternity/adoption pay
* Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
* Options for private medical insurance, dental insurance and critical illness cover
* Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.