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Digital learning designer - associate

JPMorgan Chase & Co.
Learning designer
Posted: 20 August
Offer description

Join JPMorgan Chase's Operational Learning team to transform how we develop and deliver learning. As a Digital Learning Developer, you will create unique learning experiences that drive engagement and improve employee knowledge, skills, and job performance.


As a Digital Learning Developer in the Operational Learning team, you will be instrumental in creating engaging digital learning solutions that support business upskilling. You will work in a dynamic environment, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.

Job Responsibilities:

1. Design and develop impactful digital learning solutions.
2. Use agile development tools and processes to create engaging and interactive learning content, such as e-learning courses, infographics, animations, simulations, assessments, microlearnings, and learning-games.
3. Ensure training content adheres to audio/visual technical specifications, brand guidelines, accessibility standards, and industry best practices.
4. Work on multiple large-scale projects with multiple stakeholders as part of a global Learning Development team.
5. Produce high-quality solutions and maintain project schedules consistently.

Required Qualifications, Capabilities, and Skills:

6. Strong experience in building digital learning.
7. Thrive in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
8. Up-to-date knowledge of current trends and developments in e-learning, including advancements in AI usage in learning.
9. Knowledge of WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions.
10. Experience in designing engaging learning interventions, not your “traditional” page-turners.
11. Maintain and develop knowledge in educational technology, adult learning, and educational best practices.

Preferred Qualifications, Capabilities, and Skills:

12. Proficiency in Adobe Creative Suite applications.
13. Experience with LMS platforms (., Oracle).
14. Proficiency in Articulate Storyline, SCORM, Figma, Microsoft Office Tools, Vyond, Centrical, LLMs, and Synthesia.

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