Senior Service Designer
Location:
Multiple Locations UK Wide
Client:
Anson McCade
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Senior Service Designer
We are seeking a Senior Service Designer to join a leading UK digital design consultancy supporting large-scale digital transformation projects across the public and private sectors.
The ideal candidate will have at least 4-5 years of experience in Service Design, preferably with a background in the public sector or consulting, and a desire to grow within an expanding design practice.
Responsibilities:
* Lead strategic planning for client services with a focus on user needs.
* Create service maps, value propositions, and blueprints.
* Advise on organizational challenges and potential solutions.
* Represent the voice of the customer and work towards shared goals.
* Develop concepts to improve existing services.
* Simplify complex information and processes for better user interaction.
Desired Skills & Experience:
* Expertise in end-to-end service design and improving underperforming services.
* Strong experience in User-Centred design.
* Proficiency in delivering workshops, proposals, and creating assets.
* Experience with GDS standards is highly desirable.
* Mentoring or management experience is a plus.
Package:
* 25 days of annual leave plus public holidays.
To learn more about shaping the future of digital services, contact Connor Smyth at Anson McCade on 020 7780 6706.
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