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Senior service designer

Luton
Jr United Kingdom
Service designer
Posted: 24 August
Offer description

Senior Service Designer


Location:

Multiple Locations UK Wide


Client:

Anson McCade


Job Category:

Other


EU work permit required:

Yes


Job Views:

2


Posted:

22.08.2025


Expiry Date:

06.10.2025


Job Description:

Senior Service Designer

We are seeking a Senior Service Designer to join a leading UK digital design consultancy supporting large-scale digital transformation projects across the public and private sectors.

The ideal candidate will have at least 4-5 years of experience in Service Design, preferably with a background in the public sector or consulting, and a desire to grow within an expanding design practice.


Responsibilities:

* Lead strategic planning for client services with a focus on user needs.
* Create service maps, value propositions, and blueprints.
* Advise on organizational challenges and potential solutions.
* Represent the voice of the customer and work towards shared goals.
* Develop concepts to improve existing services.
* Simplify complex information and processes for better user interaction.


Desired Skills & Experience:

* Expertise in end-to-end service design and improving underperforming services.
* Strong experience in User-Centred design.
* Proficiency in delivering workshops, proposals, and creating assets.
* Experience with GDS standards is highly desirable.
* Mentoring or management experience is a plus.


Package:

* 25 days of annual leave plus public holidays.

To learn more about shaping the future of digital services, contact Connor Smyth at Anson McCade on 020 7780 6706.

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