Overview
Join to apply for the Account Manager role at TieTalent.
Responsibilities
* Sales
Achieve growth in all areas of BCS Group and ensure sales targets are monitored to ensure targets will be achieved.
* Manage a customer portfolio of key accounts and specialist projects, to build strong and lasting relationships.
* Develop relationships with key suppliers and manufacturers to ensure knowledge and understanding of latest industry products and innovations.
* Work with Barhale senior management to ensure leads are generated where appropriate.
* Business Development
Offer full support to Sales Manager on PQQs, tenders and major projects that benefit the business.
* Work closely with Business Unit Management, Sales Manager and Marketing Team to ensure the right customers are being targeted with offers, promotions, clearances and special offers.
* Identify mailshots and exhibitions that BCS should attend as a business.
* Ensure that customer feedback is obtained and shared on a regular basis to improve efficiency and maintain high levels of customer service.
* Monitor competition from a sales perspective and ensure that information is shared.
* Customer Relationship Management
Manage all customer activity via the CRM system to ensure all relevant data and information is captured and maintain a pipeline of opportunities.
* Participate in networking at industry events and exhibitions to benefit the business.
* Ensure customer complaints are dealt with in a timely and professional manner and closed out with all necessary departments and managers.
* Reports & Administration
Complete a winning works summary on a monthly basis contributing to the board report and quarterly business review submissions.
* Share good news stories; major wins, new accounts, high profile orders, tender success on relevant platforms including Barhale news and communications cascades that raise the profile of BCS Group.
* Complete own administration requirements in a timely fashion.
* HSEQ
Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance.
* Report accidents and Positive Interventions using the correct methods.
* Ensure the correct PPE is used at all times.
* Maintain excellent housekeeping, ensure areas are free from waste and trip hazards etc.
* Identify/Submit positive interventions where needed.
* Work in conjunction with HSEQ policies and procedures.
Key measures & targets
* Sales targets
* New business
* Customer retention
* Customer satisfaction
Key relationships
* Sales Manager
* Internal Sales Team
* Key Clients
* Key Suppliers
* Accounts Team
Person Specification
The successful candidate is likely to meet all of the following criteria:
Essential
Experience and in-depth knowledge and understanding of working in sales
Strong verbal and written communication skills
Good time management and planning skills
Ability to prioritise workload and meet deadlines
Strong presentation skills
IT Skills, CRM And Design Software Experience Are Essential
Team player
Desirable
Experience of working in the construction and hire industry
About BCS Group
BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners.
Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products.
Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment.
Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.
Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.
Caring and investing in you
As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.
From the moment you join us, your well-being and career aspirations will be supported by.
Competitive salary
Company Pension
Life Assurance
Private Medical
25 days annual leave in addition to 8 public bank holidays and loyalty days
8 hours volunteering
Employee Assistance Programme to support your mental, physiological, and financial well-being.
Flexible benefits via salary sacrifice
Company car/green car scheme/car allowance/Van (dependent on position)
Leadership & management training and coaching
Regular line management engagement and appraisal to support your career progression.
Development supported by internal and externally delivered training.
Continuous service awards
How to apply
Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to
#J-18808-Ljbffr