Job Description
Do you have extensive experience of Defined Benefit pension administration? Are you a part or fully qualified pensions actuary? If so, we’re seeking a motivated and technically skilled individual to join our growing, multi-award winning PRT business as a Technical Calculation Manager.
In this role, you will support the business by providing expertise on complex benefit structures, manual calculations, and being an SME on all ongoing and new schemes that come into our in-house Client Services team.
You will also effectively manage all aspects of claims work and help to deliver excellent customer outcomes for our members. As well as being technically savvy, you will need to be a strong communicator, capable of tailoring your communication and simplifying complex information for the intended audience.
This is a hybrid working opportunity, allowing flexible split between home and our Hove office to promote work-life balance.
What you'll be doing:
1. Leading checks on individual Defined Benefits quotations, and designing & issuing non-standard communications to members and third-party intermediaries.
2. Working with the Team Manager to ensure efficient administration and claims services in line with SLAs.
3. Leading activities such as valuations, data updates, bulk transfers, WULS, etc., and liaising with other teams.
4. Leading projects to improve processes and engaging in initiatives driven by legislative or system changes.
5. Developing robust solutions that meet quality and audit standards, working with IT to specify, build, test, and implement technical solutions.
6. Analyzing feedback to meet customer expectations, identifying issues, and implementing changes.
7. Supporting team development through training and mentorship.
Who we're looking for:
1. Substantial experience in Defined Benefit pensions.
2. Strong numeracy skills and the ability to solve technical and business problems.
3. Knowledge of legislation like GDPR, Money Laundering, Complaints, Consumer Duty, and Breach guidelines.
4. Excellent customer service and communication skills.
5. Experience in supporting and training team members.
Benefits:
* Performance-related bonus and share schemes.
* Generous pension contributions, life assurance, private medical insurance.
* At least 25 days holiday, plus public holidays, with options to buy/sell holiday.
* Family leave, electric car scheme, discounts, and modern workspace environments.
At L&G, we foster an inclusive culture, supporting flexible working arrangements and valuing diverse backgrounds and experiences. Join us to help build a better future while developing your career.
#J-18808-Ljbffr