Company Description
Just a short walk from Bedford town centre, The Gordon Arms can be found on the well-known and loved Castle Road, located in the heart of Bedford's Castle Quarter. We love to be considered as a neighbourhood hangout which offers great beer, tasty food and great service.
Position
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front Of House Duties Include
Taking responsibility for the customer journey, ensuring their experience is second to none
Taking accurate orders and working closely with kitchen staff
Ensuring payments and receipts are correct
Confidently recommending menu and drinks offerings
Observing service and standards and reporting any incidents or issues
Being a supportive and proactive team member
Requirements
Previous experience working front of house in a hospitality or customer facing environment
Enthusiasm and passion for food and beer
The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
A result driven and ambitious individual keen to develop your career and grow with us
We Will Offer You a Great Package
£7.50 - £12.21 p/h + tips
28 days holiday
Company Pension scheme
Retail and beer discounts
Fun culture surrounded by a supportive team
50% off food on shift
Refer a friend Bonus
Employee Assistance programme
Benefits portal
Career development programme
30% dining discount of all managed houses
Great working environment and great prospects