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Compliance assistant/file checker

Poole
Permanent
Heat Recruitment
Compliance assistant
Posted: 21 September
Offer description

Location

POOLE

Salary £40000 - £50000 TypePermanent WorkplaceOn-Site Ref88920

Compliance Assistant/File Checker

Company: Chartered Financial Planning Firm (South of England)
Location: Remote or office-based. Occasional travel required, with regular access to a South Coast office preferred.
Salary: Competitive, commensurate with experience
Contract: Permanent, full-time

About the Company

We are a Chartered financial planning firm providing holistic advice to individuals, households, trustees, and businesses across the UK.

Our services include:

1. Investments (including Socially Responsible Investing)

2. Business Financial Planning

3. Retirement Planning

4. Protection

5. Mortgages and Equity Release

They are also the Principal firm for a number of Appointed Representatives within our wider group structure.

Role Overview

This is a newly created role, reporting directly to the Head of Compliance.

As Compliance Assistant, you will play a key role in ensuring the business and its Appointed Representatives operate in line with the FCA Handbook and Conduct Rules. Your focus will be on file reviews, monitoring advice quality, and supporting compliance standards across the group.

Key Responsibilities

6. Review, assess, and monitor advice provided by Financial Planners and Appointed Representatives

7. Provide technical support to advisers where required

8. Maintain detailed and accurate compliance records, reporting any identified issues

9. Support the Head of Compliance with regulatory adherence across the business

10. Assist in reviewing, updating, and implementing compliance policies and process standards

11. Assist in the resolution of complaints and Errors & Omissions (including redress calculations)

12. Gather, record, and report relevant Management Information (MI)

13. Monitor compliance with the Financial Services and Markets Act 2000, FCA Statements of Principle & Code of Practice, and other FCA rules

14. Uphold Consumer Duty principles: act in good faith, avoid foreseeable harm, treat customers fairly, and support customers in achieving their financial objectives

Ideal Candidate

15. 35 years experience in a similar compliance role, or as a Financial Planner

16. Diploma in Financial Planning (R01R05 or equivalent) and/or compliance qualifications (desirable)

17. Strong knowledge of retail financial services compliance, advice, and file checking

18. Excellent attention to detail and ability to work to deadlines

19. Strong organisational skills and proactive approach to problem-solving

20. Good communication skills with confidence working across teams

21. Strong IT skills, including Microsoft Office

Benefits

22. Competitive salary (commensurate with experience)

23. Pension scheme (employer contribution)

24. Death in Service cover

25. Private Medical Insurance

26. Cycle-to-work scheme

27. 25 days holiday + 1 birthday holiday

28. Opportunities for professional growth and development

29. Collaboration opportunities with colleagues across a wider group network

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