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Attendance support officer

Moss (DN6 0)
Civic Recruitment Limited
Support officer
€27,500 a year
Posted: 20h ago
Offer description

Full time | Civic Recruitment Limited | United Kingdom

Posted On 22/04/2026


Job Information

City Moss

Province Wrexham (Wrecsam GB-WRC)

Postal Code LL11


Job Description


3 Month Contract With A Local Authority

Job Purpose

To support the effective day-to-day running of the department by providing comprehensive administrative and clerical support. The role ensures efficient handling of communications, accurate data management, and high-quality customer service to internal and external stakeholders.


Key Responsibilities

* Act as a first point of contact for internal and external enquiries, including telephone, email, and face-to-face interactions.
* Manage incoming and outgoing communications, including mail, messages, and email correspondence.
* Collate, input, maintain, and retrieve accurate data across electronic and manual systems.
* Produce reports, spreadsheets, presentations, and correspondence using standard templates.
* Support the development and maintenance of departmental databases and administrative systems.
* Provide reception cover when required, ensuring a professional and efficient front-of-house service.
* Organise meetings, including scheduling, preparing documentation, arranging logistics, and taking minutes.
* Maintain filing systems, including electronic and manual records, archiving, and retrieval of documents.
* Provide basic financial administrative support, including invoice coding, procurement processes, and handling petty cash where required.
* Maintain and update confidential staff records such as sickness and leave.
* Manage stationery supplies and monitor stock levels in line with office procedures.
* Ensure timely and professional distribution of departmental information to stakeholders.
* Maintain strict confidentiality when handling sensitive information.
* Ensure compliance with organisational policies, including health & safety, data protection, and financial regulations.


Requirements

* Minimum of 5 GCSEs (or equivalent), including English and Maths
* Experience working in a busy administrative or office environment
* Proficiency in Microsoft Office (Word, Excel, PowerPoint)
* Knowledge of office procedures and administrative systems
* Experience with data entry, reporting, and record management
* Awareness of financial administrative processes (desirable)
* Knowledge of the service area and use of specialist databases (desirable)
* Strong organisational and time management skills
* Ability to prioritise tasks and respond to interruptions effectively
* Excellent communication and customer service skills
* Ability to work accurately with attention to detail
* Ability to work independently and as part of a team
* Ability to handle confidential information appropriately
* Adaptability in a changing work environment
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