<p>IMS Euro Ltd in Cheadle is seeking a proactive Customer Experience Representative (CER) to enhance the customer journey across support and engagement. You will deliver professional service via phone, email, and digital channels, assisting customers with queries and driving retention.</p><p>The ideal candidate will have experience in customer service roles, strong communication skills, and the ability to manage multiple tasks efficiently. This position offers numerous benefits, including up to 33 days holiday and health support.</p>