Overview
Store Manager | Location: Southwold | Hours: 37.5 per week, across Monday-Sunday (flexibility required).
A prestigious, fast-growing luxury lifestyle brand is recruiting for a Store Manager to lead their beautiful Southwold store. This is a pivotal role for an experienced retail leader who can balance commercial drive with the highest levels of customer service, delivering an exceptional in-store experience that reflects our brand values.
Responsibilities
* Lead, motivate, and coach the store team to deliver outstanding service and achieve sales targets.
* Drive commercial performance through innovative initiatives, events, and VIP days.
* Act as brand ambassador, ensuring the store environment and customer experience reflects our luxury positioning.
* Build strong links with the Marketing team to maximise store promotion.
* Manage stock levels, cash handling, reporting, and store administration with accuracy and efficiency.
* Produce weekly business updates and financial reports for the Regional Manager.
* Handle customer queries with professionalism and care.
About You
We are looking for a confident leader with a proven track record in luxury retail management. You'll be hands-on, commercially astute, and passionate about delivering memorable customer experiences.
Experience & Requirements
* Previous store management experience within a luxury retail environment.
* Strong sales background and proven ability to deliver commercial success.
* Experience leading and developing a high-performing team.
* Excellent communication and leadership skills.
* Strong organisational, numerical, and IT skills (including MS Office and Excel).
* Ability to work under pressure, take initiative, and follow through.
* A professional yet personable approach, able to engage confidently with customers from all backgrounds.
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