Join to apply for the Senior Care Worker role at Calderdale Home Care.
Calderdale Homecare is an employee-owned social enterprise committed to providing outstanding care in Calderdale, Middleton, Newcastle, and Teesside.
We are looking to recruit an experienced, self-motivated, and customer service-focused Senior Care Worker to join our team in Middleton Rochdale. As an experienced Senior Care Worker, you will play an instrumental role within the company. You will be the first line of contact for clients, care workers, and professionals. Responsibilities include rota planning, scheduling, and allocating qualified carers to clients to ensure excellent service and compliance with legislation.
You will assist the Registered Manager with client service reviews and assessments to ensure adherence to policies and procedures.
Other Responsibilities Include
* Manage client relationships by visiting potential and existing clients or family members to discuss care packages.
* Update and maintain administration systems relevant to carers and clients.
* Provide quality services to clients while maximizing efficiency and productivity. Communicate with CCG/Social Services Brokers to accept care packages.
* Participate in the out-of-hours emergency on-call rota.
About You
The successful candidate will be caring and compassionate towards people in need of care and support those providing these services.
* Drive with own transport.
* Proven experience in a care role with excellent communication and interpersonal skills (minimum two years).
Other Skills and Attributes Required
* Ability to work professionally and share the service ethos.
* Ability to work independently and as part of a team.
* Excellent administrative and IT skills.
* Highly organized with effective time management and workload prioritization.
* Ability to multitask and gather information from multiple sources.
* Willingness to undertake relevant training.
Benefits
* Flexible/set working patterns.
* Generous pay rates depending on experience.
* Regular bonus payments.
* Company pension scheme.
* Travel expenses and mileage allowance.
* 28 days holiday entitlement.
* Mobile phone.
Job Type: Full Time
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Other
Industries
* Individual and Family Services
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