The Role
To provide technical lead and support to all areas relating to IT Network Infrastructure.
The post holder will lead and support the IT Network Infrastructure in providing technical input for the implementation and support of all network equipment and systems within the remit of IT Infrastructure.
The post holder will work together with colleagues and users in NHSL and other external agencies to provide technical lead and support for all network hardware and software.
Additional Information Specific to the Role
1. Lead on new technical network improvements and implementations.
2. Support team members on network related tasks.
3. Troubleshoot issues relating to network systems or equipment which affects the provision of IT services
4. Configure and install networking equipment for use on NHS Lanarkshire premises
5. Implement, Monitor and maintain information within the network monitoring systems such as Solarwinds, Thousand eyes.
6. Contribute to Project activities within and out with Digital where there is an IT networking element identified
7. Support the network elements of the real time communications platform across NHS Lanarkshire.
8. Monitor, Maintain and implement Structured cabling infrastructure and Cabinets.
9. Participate in out of hours works and on call duties.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
10. The post requires an individual who can demonstrate a high level of technical networking and oral communication skills.
11. The post holder should be educated to degree level in an IT discipline and extensive experience in a network support role.
12. The post holder must have proven experience of supporting multi-vendor networks and be familiar with prevailing network standards in the telecommunications industry, particularly with regard to Cisco technology solutions.
13. Excellent communication and inter-personal skills and the ability to work within a team environment are essential to the success of the post holder.
14. The post holder must be a car owner and have a full UK driving license to enable the successful dispensation of the duties related to the post.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
15. IT Infrastructure Library (ITIL) qualified
16. Proven track record within NHS
17. Experience in monitoring platforms e.g. SolarWinds
18. Firewall experience
19. Proven track record in the regular use of Cisco and networking products in order to produce reports for service monitoring purposes
20. Proven ability to support the administrative and service delivery aspects of a high pressure data comms support service covering around 14,000 end users
21. Familiar with Infoblox, Fortinet and F5 products
22. Knowledge of investigative and troubleshooting methodologies
23. Working knowledge of NHS Scotland data communications platforms, policies and regulatory guidance
24. Customer service orientation
25. Proven workload planning skills
26. with ability to handle multiple tasks
27. Proven performance management skills
28. Highly motivated and self-directed
Contract type
Permanent
Full time
37 hours
Location
This role will be based within the Digital Directorate at Kirklands Hospital - NHS Lanarkshire Board Headquarters.
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
29. A minimum of 27 days annual leave increasing with length of service
30. A minimum of 8 days of public holidays
31. Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )
32. Paid sick leave increasing with length of service
33. Occupational health services
34. Employee counselling services
35. Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .