Overview
As a people person, you will enjoy meeting and supporting a diverse range of people of all ages. To work with us as a Complex Care Assistant, you’ll need to have at least 3 months of hands-on care experience in a UK care setting or family support — this helps us make sure you’re confident and ready to support our clients with more advanced needs. The Complex Care Assistant role at Alcedo Care involves delivering high-quality, person-centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You’ll be fully supported with expert training and competency sign-off from our in‑house team of Registered Nurses and our training team, giving you the confidence to excel in your role. From specialist care such as PEG, suction and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you’ll develop skills that truly make a difference.
Are you passionate about making a positive difference in people’s lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant?
Responsibilities
* Deliver high-quality, person-centred care and support to individuals with complex health needs in their own homes (including monitoring, practical support and companionship).
* Provide specialised care where needed, such as PEG, suction and tracheostomy support, under the guidance of the in‑house nursing and training teams.
* Assist with medications, mobility, meal preparation, and household tasks to enable independence and safety at home.
Qualifications
* Hold a full UK driving licence.
* Be medically fit to drive.
* Be willing to undertake appropriate checks in line with company policy.
* Have at least 3 months of hands-on care experience in a UK care setting or family support.
* Proud member of the Disability Confident employer scheme.
About Alcedo Care and Benefits
* Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years.
* You'll join a team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.
* Excellent rates of pay £17.00 - £18.50 PLUS Pension PLUS Holiday Pay (equating to a rolled up pay rate of £19.62 to £21.35).
* Paid training following successful completion of 1 week’s work.
* Enhanced bank holiday rates.
* Extra earnings through our referral scheme – £250 for every successful referral.
* Mileage contribution for drivers.
* Flexible working hours (full-time, part-time and casual).
* Access to our Employee Assistance Programme for 24/7 wellbeing support.
* Free DBS check.
* Our in‑house training team, including Registered Nurses, ensures you receive the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.
* Rising Stars programme with structured development including fully funded NVQs and mentoring.
Additional Information
We are proud of our strong family values and supportive culture. With over 24 branches across the North-West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year.
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