Job Description:
Receptionist
Green Gates Care Home, 2 Hernes Road,Summertown,OxfordOX2 7PT
CQC rating: Good
Carehome.co.uk rating: 9.3 / 10
Salary - £12.60 - £13.60 per hour
Permanent Contract - 30 hours a week Monday to Friday 9am to 5pm
Green Gates offers residential, nursing, palliative, post-operative and respite care as well as support for adults with long term conditions. The home also offers a space for people to rest, relax and recover for short stays too!
Situated in the pleasant area of Summertown the home has a lovely relaxed homely atmosphere and is surrounded by beautiful gardens with outdoor seating. There are also multiple communal areas and private dining facilitieshelping residents to relax and socialise.
The home retains many of its original features with rooms of varying sizes and aspects to suit an individual’s needs. All rooms are en-suite with bathroom facilities, Wi-Fi, and Smart TV included.
Green Gates is located in a prime area of North Oxford, conveniently located between Oxford city centre and Oxford Ring Road and is within a short walk to Summertown shopping centre. There is a frequent bus service to Oxford city centre just 100 yards away.
Mealtimes and special occasions are important to the home’s life, with food prepared by their chef manager and a balanced diet enjoyed by all. Afternoon tea and homemade cake are popular additions to the menu!
There’s a real sense of community at Green Gates. An experienced, dedicated and diverse team really explore what residents enjoy doing and the home's social and activities calendar is organised around those interests.
So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. Residents can enjoy activities such as musical afternoons, painting, games, baking and gentle gardening with the addition of regular days out. There is also an onsite hair salon and residents kitchen.
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
You’ll help us make health happen by:
1. Acting as the first point of contact for all visitors to the home
2. Taking responsibility for managing new enquiries
3. Providing advice and support both face to face and over the phone
4. Conducting show-arounds within the care home
5. Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
6. Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications needed for this role:
You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
7. My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
8. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
9. Wagestream - Have early access to up to 40% of your earned wages within minutes
10. 28 days holiday
11. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
12. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
13. Free meal on every shift
14. Interest-free annual travel loan to enable the purchase of public transport annual season tickets
15. We offer a range of Bupa pension plans – find out more on our career site
16. Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
17. Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
18. Access to discounts at a wide variety of gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.