Looking for a Technical Director, Program Delivery, to
oversee the successful delivery of technical products and services to one of
our core clients. The ideal candidate would have 16+ years of experience
managing IT program delivery for large FMCG or Food & Beverages companies,
with experience in large scale SAP transformations to S/4HANA. Experience of
complex landscapes with multiple skills (if not all) of the following
solutions is a must have: Salesforce, Success Factors, SAP ECC, SAP S/4HANA,
SAP PI/PO or SAP CPI, SAP BTP
* Experience in both Solution Delivery (Projects) and Service Delivery
(Application Support) is a must have
* Familiarity with ITIL processes
* Experience in Agile Delivery
* We are looking for candidates who come from a strong SAP
Implementation or Integration (SAP PI/PO/CPI) background, but have at least
4 years of experience as a delivery manager.
* Responsibilities include:
* Working on aligning Project Managers to ensure Planning and
scheduling of the delivery process, including defining project scope,
milestones, and timelines.
* Managing the budget and resources of the delivery, including
aligning Project Managers to allocate tasks to team members and ensuring
that the project stays on track.
* Identifying and managing risks to the delivery, including developing
contingency plans to mitigate potential issues at the account level
* Communicating with senior client stakeholders, internal Quinnox
stakeholders to ensure that everyone is informed about the progress of the
delivery and health of the account.
* Tracking progress on various projects under delivery and adjusting
as needed to keep the delivery on track. This includes creating and
continuously refining a set of OKRs and KPIs.
* Providing guidance and mentorship to team members to ensure that
they have the skills and support they need to complete their tasks.
* Creating a culture of Accountability, Innovation, Collaboration and
Continuous improvement within their teams.
* Excellent verbal and written communication skills with the ability to present to senior CxO level Client stakeholders
* Partnering with the Client Partners in Identifying and strategizing
growth opportunities in the accounts
* Must have excellent status reporting skills including experience in
creating weekly, monthly and quarterly status reports.