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Senior financial services administrator

York (North Yorkshire)
Equals One
Financial services administrator
Posted: 9h ago
Offer description

Senior Financial Services Administrator
Self employed hourly rate £15-17 dependent on experience
Part-time, 20-25 hours per week
Hybrid / Home-based must be able to commute to York

Our client, a Partner Practice of St. James’s Place Wealth Management, are now looking for an experienced and motivated Senior Financial Services Administrator.

This is an excellent opportunity for a professional with a background in financial planning or wealth management to support a client-focused practice offering flexibility, autonomy, and the potential to progress towards a paraplanning role.

About the Practice
Our client is based in York and provides bespoke financial planning and wealth management services to private clients, families, and business owners. As a Partner Practice of St. James’s Place, the firm benefits from the backing, infrastructure, and technical expertise of a FTSE 100 company, while maintaining the personalised service and close client relationships of a boutique advisory business.

Role Overview
As Senior Administrator, you will play a key role in the day-to-day operations of the practice. Working closely with our client, you will be responsible for managing administrative processes, liaising with clients and providers, and ensuring that all documentation and communications are handled efficiently and accurately.

Key responsibilities include but not limited to:
Preparing and issuing client documentation ahead of meetings, including fact finds, valuations, and meeting packs
Submitting and tracking new business applications across pensions, investments, and protection products
Processing fund switches, withdrawals, and policy servicing requests
Maintaining and updating client records and CRM systems to ensure accuracy and compliance
Acting as a key point of contact for client queries and follow-ups, maintaining a professional and courteous approach at all times
Liaising with St. James’s Place head office and product providers to progress applications and resolve queries
Supporting with research, illustrations, and the preparation of suitability reports (with the option to progress into paraplanning over time)

Candidate Profile
The successful candidate will be an experienced financial services administrator who is organised, proactive, and confident in managing a varied workload. You will have a keen interest in financial planning and a desire to grow your skills and knowledge.

Essential qualities and experience:
Previous experience in an administrative role within a financial planning or wealth management setting
Solid understanding of financial products, including pensions, investments, and protection
High level of accuracy and attention to detail
Strong organisational and time management skills, with the ability to prioritise tasks independently
Professional and discreet manner, with excellent written and verbal communication
Comfortable working remotely, with occasional in-person meetings in the York area
IT-literate, with experience using back-office systems or CRM software

Desirable:
Knowledge of St. James’s Place systems and procedures (beneficial, but not essential)
Progress towards or interest in obtaining relevant qualifications (e.g. CII Level 4 Diploma)
Previous experience supporting a financial adviser in a small or boutique practice

Benefits: Career development opportunities, flexible working, and study support available for the right candidate

To apply, please submit your CV and a covering letter outlining your suitability for the role.

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