Salary: £35,000 - 38,000 per year Requirements: Strong technical aptitude with experience in configuration management and basic familiarity with AWS services Excellent attention to detail and ability to validate complex setups against client requirements Skilled in stakeholder communication, with the ability to liaise effectively between clients and internal development teams Comfortable working with templating languages (e.g. MJML) and internal tooling to deliver configured solutions Highly organised, capable of managing multiple onboarding projects simultaneously while maintaining quality and timelines A proactive problem-solver who can troubleshoot issues during onboarding and escalate effectively when needed Positive, client-focused attitude with a commitment to delivering exceptional onboarding experiences Responsibilities: Deliver a seamless onboarding experience for new SaaS tenants Produce and maintain tenant configuration files, ensuring secure management of technical secret sets Use internal tooling to create and manage custom email templates using MJML, supporting client-specific branding needs Collaborate with internal development teams to deliver tenant styling and branding in line with client requirements Test and validate demo and production tenants to confirm they meet agreed specifications and quality standards Provide hands-on support to clients during the initial onboarding phase, ensuring a smooth and successful implementation experience Maintain clear documentation of configuration processes and contribute to continuous improvement of onboarding workflows Technologies: AWS Support Cloud Backbone CTO DevOps More: We are a SaaS and broking solution company providing a multi-lender finance capability to retailers, merchants, and finance houses. Our platform facilitates retailers in offering finance to their consumers via various sales channels, including our best-in-class E-commerce solution. We pride ourselves on delivering speed and quality of service to our partners, with everything managed in-house. This role is remote with some travel required, and we offer a salary range of £35,000 to £38,000 along with benefits such as 25 days of holiday plus bank holidays, a laptop, a phone, and flexible working arrangements. Join our supportive team with a positive culture in this exciting growing company. last updated 4 week of 2026