Patient Coordinator/Receptionist - Join Our Team at Lisburn Dental Centre, Belfast BT28 1TR! Smart is seeking a compassionate and enthusiastic Patient Coordinator/Receptionist to become the welcoming face of our dental practice. This is a fantastic opportunity to play a vital role in delivering exceptional dental care to our valued patients and contributing to our positive, patient-focused environment. While previous experience in a similar role is preferred, it’s not essential – what matters most is your dedication, enthusiasm, and commitment to exceptional service! This role may also suit a GDC-registered dental nurse who is looking to transition into a Treatment Coordinator or Receptionist position. If you're eager to apply your clinical knowledge in a more patient-facing, administrative role, this could be the ideal next step in your career. About the Role: This position offers a competitive salary, excellent company benefits, and the opportunity to work in a friendly, modern dental practice. You’ll enjoy a varied schedule, including both standard and out-of-office hours. Part-Time Hours: Wednesday to Friday, with a minimum of 24 hours per week. What Will Make You a Great Fit? We’re looking for someone who can: Deliver Exceptional Customer Service: Greet patients warmly and handle phone enquiries professionally and efficiently. Coordinate Treatment Plans: Assist patients with treatment plans and follow-ups for private dental treatments. Manage Appointment Schedules: Efficiently organise private treatment bookings to ensure smooth and timely patient flow. Discuss Financial Options: Confidently present financing options to patients. Support Treatment Promotion: Collaborate with our private dentists to promote available treatments. Engage on Social Media: Help grow our practice’s social media presence by managing and contributing to content. Collaborate with Marketing: Work with our Digital Marketing team to boost the practice’s visibility and reputation. Optimise Reception Operations: Maintain smooth and efficient reception services, enhancing patient experience. What We Offer: Competitive Salary: A fair starting salary with opportunities for growth. Career Development: A structured pathway for training, learning, and professional progression. Incentives: Earn bonuses based on private treatment sales. State-of-the-Art Facilities: Work in modern, computerised dental surgeries equipped with the latest technology. Performance Reviews: Regular annual appraisals to support your development and career goals. Supportive Environment: Be part of a team that values and recognises your contributions. Why Choose Smart Dental? At Smart, we believe in creating a positive and enjoyable workplace where you can thrive. Your role will directly impact our patients and community, making every day rewarding. We also invest in your personal and professional growth with ongoing training opportunities. If you’re ready to join a dynamic team and embark on a fulfilling career as our Patient Coordinator/Receptionist, click 'Apply' now and become part of the Smart Family at Lisburn Dental Centre, Belfast BT28 1TR! We look forward to welcoming you to our team!