Job description
Service Advisor - Oldham
Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor
As a Service Advisor:
1. You will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,
2. Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
3. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
4. Deliver exceptional levels of customer service.
5. You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
6. You will have experience in the role, ideally within a franchised car dealership but not essential.
Further training and development with HUGE career prospects
Do you have exceptional customer skills or experience in a customer service advisor role?
What's on offer:
7. Very realistic bonus & commission scheme
8. 25 days annual holiday rising to 27 days
9. Manufacturer training and development
10. Competitive salary
11. Family run business.
12. Pension scheme
13. Life Insurance Benefit
14. Staff referral scheme
15. Drive a brand-new car with our generous manufacturer discounted schemes.
Benefits:
16. Company pension
17. Employee discount
18. On-site parking
19. Referral programme
Working hours/days:
Mon - Fri - 8am to 6pm - Can be flexible with start finish times.
Sat - 8:30am - 1pm (1 in 3 Saturdays)
Salary:
£28k + basic
£35k + OTE (Uncapped and people earning MUCH more)