Job Description
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
Responsibilities
- Act as a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
- Ensure residents are aware of the works processes, and communicate updates or changes accordingly.
- Coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
- Experience working for a contractor or in a client‑side resident liaison / community engagement role, preferably within planned/reactive maintenance or asset management.
- Excellent communication skills and the ability to manage sometimes difficult situations.
- Resilience under pressure, with an understanding of discretion and respect in a public‑facing role.
- UK driving licence and own car.
Benefits
- Competitive salary and benefits package.
- Opportunities for career progression aligned with the company’s growth.
How to Apply
Apply today for immediate consideration. We will contact qualified candidates for an interview.
