Explore our very big world
We
welcome you to join our diverse family. Your positive energy and
people-pleasing mindset are an important part of why our guests and clients continue
to choose us for their accommodation, event and group needs. Every day presents
a new opportunity to interact with people from all over the world, giving you
new inspiration and perspective.
What
you’ll be doing
The role of the Sales Manager is to maximize revenue
through increased bookings within the hotel. Providing an efficient and
effective sales process to quickly handle customer enquiries within pre-defined
parameters and to the required sales call process standard. Managing complex
and high value enquiries and groups within hotel.
You will work closely with the General Manager on
identifying areas for improvement for selling strategies, revenue maximization
and processes. Communicates booking information to all relevant
departments. Effectively presents and
sells all conference and banqueting & group products which meet customer
needs.
The responsibilities of this role will be split
equally between reactive sales, converting business through proposal,
negotiation and contractual agreement to ensure all revenue potential and
targets are achieved, and marketing, to ensure a positive and productive online
presence and effective promotions are consistently maintained.
Rewards for work, benefits for your
lifestyle
You’ll be supported in and out of the
workplace through:
* Discounts on hotel rooms, gift shop items, food and beverage
* Learning and development opportunities
* Recognition programs
* Wellbeing programs
* Encouraging management
* Team-spirited colleagues
* Free gym membership, meals and car parking
What we’re looking for
* Experience in a similar role with a proven track
record in assisting management.
* Knowledge of UK market across all relevant segments.
* Knowledge of the hospitality industry
* A passion for sales across all market
segments
* Adaptability - Maintaining performance
level under pressure or when experiencing changes or challenges in the
workplace.
* Driving for Results - Setting high
standards of performance for self and assuming responsibility for work
objectives.
* Building and Contributing to Teams -
fostering cohesion and collaboration among team members.
* Customer Relationships - Developing
and sustaining relationships based on an understanding of customer needs and
actions consistent with Marriott's Spirit to Serve.
This is a full time position (40
hours), mostly Monday to Friday but occasional evenings and weekends may be
required to host clients and meet business needs.
Simple Made Perfect
At Delta Hotels by Marriott™ Heathrow Windsor we create a seamless
full-service hotel experience that has been thoughtfully designed with the
essential needs of frequent traveller in mind. Guests benefit from services and
amenities that provide smart value including fast free Wi-Fi and complementary
bottled water each day. By focusing on the details that truly matter, we can
make them perfect - welcome to Simple made Perfect; Delta Hotels by Marriott
Heathrow Windsor, positioned perfectly between London Heathrow Airport and
historic Windsor. A fluid transition between exploration and historical
culture. Guests can rejuvenate after a busy day at work or play in our
state-of-the-art fitness centre. We offer a selection of diverse dining
options, international dishes served at our restaurant, and casual bar snacks
in the lounge. Those wishing to host a special event can take advantage of our
personalized event services and choose a venue that can hold up to 400 guests.
What really differentiates this hotel is the people working here. If you
join the team you will be part of a warm and welcoming second family who work
together to provide outstanding service to our guests. You will be a valued
team member who will be offered the opportunity to grow and develop and benefit
from being part of the biggest and best hospitality company in the world.
Opening doors to a world of opportunity.
Delta Hotels by Marriott Heathrow Windsor is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining an
inclusive, people-first culture. We are committed to non-discrimination
on any protected basis, such as disability and veteran status, or
any other basis covered under applicable law.