The Role
You'll work closely with field operatives, contractors, and internal teams to keep maintenance operations running smoothly. Day-to-day focus is on coordinating repairs, managing unit churns, and ensuring properties are ready for occupancy. Strong cross-functional working with Tenancy, Lettings, and Finance teams is key.
Responsibilities
Manage reactive and planned maintenance across assigned properties
Liaise with field operatives and contractors to ensure timely, high-quality repairs
Coordinate unit turns and void periods to minimise downtime and maximise occupancy
Conduct pre-move out and void inspections
Work closely with Tenancy Managers to align maintenance with tenancy timelines
Collaborate with Lettings and Finance on handovers and cost tracking
Monitor contractor performance and assist with procurement
Maintain accurate records and contribute to reporting on maintenance activity and contractor performanceSkills & Experience
Experience in residential property management, ideally in a maintenance-focused role
BTR or single-family housing experience desirable
ARLA qualified or working towards it desirable
Strong organisational, communication, and customer service skills
Data-literate with a proactive, problem-solving approach
Comfortable working autonomously and as part of a collaborative teamReporting to: Maintenance Lead