Join to apply for the Customer Operations Assistant role at Wyre Council
1 week ago Be among the first 25 applicants
Join to apply for the Customer Operations Assistant role at Wyre Council
Marine Hall is a vibrant and dynamic venue dedicated to delivering exceptional experiences for our audiences and customers. We are seeking a dedicated and enthusiastic Customer Operations Assistant to join our team and support our front of house operations.
Job Purpose: As a Customer Operations Assistant, you will be responsible for delivering an excellent experience for all visitors at Marine Hall. Under the supervision of the Customer Operations Managers, you will ensure a consistently high standard of service and actively promote tickets, goods and services during each customer interaction. This is an exciting opportunity to step into venue operations, learn skills in retail, ticketing, event delivery and hospitality with real prospects for career development within an exciting cultural location.
Key Responsibilities
* Deliver a high standard of customer care.
* Play an active part in achieving venue sales targets by maximising customer interaction and providing feedback to line managers.
* Ensure all customer feedback is received and escalated as necessary.
* Maintain high standards of venue marketing and presentation.
* Support efficient venue changeovers.
* With appropriate training, support the box office to manage show incoming.
Qualifications
* Good level of literacy and numeracy (Essential)
Skills
* Excellent attention to detail (Essential)
* Understanding of a ticketing system (Desirable)
* Good knowledge of event operations (Desirable)
Experience
* Experience of working in a busy customer-facing environment (Essential)
* Experience of ticketing systems (Desirable)
* Experience of managing priorities (Essential)
Additional Requirements
* Willingness to work unsociable hours, including evenings and weekends (Essential)
The role includes weekend and evening work, with opportunities for overtime and rotas provided 3 weeks in advance.
How to Apply: To apply online and for more information about this vacancy, please visit our web-site www.wyre.gov.uk
Closing date: 10 August 2025
To apply please click the Apply Now link below.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Government Administration
Referrals increase your chances of interviewing at Wyre Council by 2x
Get notified about new Customer Assistant jobs in Poulton-Le-Fylde, England, United Kingdom.
Southport, England, United Kingdom 6 days ago
Blackpool, England, United Kingdom 1 month ago
Blackpool, England, United Kingdom 3 days ago
Darwen, England, United Kingdom 1 month ago
Blackpool, England, United Kingdom 6 days ago
Blackpool, England, United Kingdom 6 days ago
Thornton, England, United Kingdom 1 week ago
Customer Assistant - Market Street & Cafe
Thornton, England, United Kingdom 5 days ago
Customer Assistant - Market Street & Cafe
Blackpool, England, United Kingdom 6 days ago
Blackpool, England, United Kingdom 1 week ago
Thornton, England, United Kingdom 6 days ago
Customer Assistant - Market Street & Cafe
Thornton, England, United Kingdom 21 hours ago
Lancashire, England, United Kingdom 5 days ago
Southport, England, United Kingdom 1 week ago
Preston, England, United Kingdom 2 weeks ago
Preston, England, United Kingdom 2 weeks ago
Fleetwood, England, United Kingdom 1 week ago
Thornton, England, United Kingdom 11 hours ago
Fleetwood, England, United Kingdom 6 days ago
Southport, England, United Kingdom 1 day ago
Lytham St Anne's, England, United Kingdom 2 weeks ago
Bamber Bridge, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr