A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term.
The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems.
Benefits of the Revenues and Benefits Officer role:
Fully remote working
Competitive rate of £30 per hour
Initial 3-month contract with potential extension
Supportive local authority environment
Immediate start availableResponsibilities of the Revenues and Benefits Officer:
Processing Housing Benefit and Council Tax Reduction claims
Managing Full Case Reviews accurately and efficiently
Handling HBMS and ATLAS notifications
Processing Universal Credit notifications
Working with VEPS and maintaining accurate records
Ensuring work is completed in line with legislation and procedures
Delivering excellent customer service and case managementExperience required for the Revenues and Benefits Officer:
Previous experience working within a Benefits processing environment
Strong working knowledge of Civica
Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications
Ability to manage a high-volume caseload effectively
Strong attention to detail and communication skillsIf this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia at (url removed)