Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?
Main Duties of the Role
Providing 1st Line Support to customers via phone and remote tools providing excellent customer service
Logging tickets, and escalating when required
Prioritising workloads and action tickets in line with SLAs
Maintaining documentation accurately and keeping it up to date
Your Skills and Experience
Experience within a similar position
Excellent communication skills both written and verbal
Windows Desktop Operating Systems
Windows Server, Microsoft 365, Active Directory
Hardware Support
Full driving license
Salary
£25,000-£28,000 per annum, depending on experience
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