Assistant Manager – Front of House (Serviced Office)
Location: Bournemouth (Westbourne)
Salary: Competitive Salary (DOE) + Excellent Benefits
Full-time Monday-Friday | Permanent | Office-Based
Important – Please Read Before Applying
This role requires experience in a professional, customer-facing environment within a corporate, facilities, or high-end setting.
Suitable backgrounds include:
* Corporate reception / office front of house
* Serviced offices / business centres
* Facilities / workplace experience roles
* Hotels, conferencing, or event-led hospitality
Applications from candidates with only bar, pub, or casual hospitality experience will not be considered.
The Opportunity
An exciting opportunity has arisen to join a brand-new premium serviced office centre in Bournemouth.
We are seeking a Front of House / Assistant Manager to be part of the launch team for a flagship site, helping to create a professional, high-end workplace environment from day one.
This is a fantastic opportunity for someone from a corporate front-of-house, facilities, or high-end hospitality background to play a key role in delivering an exceptional client experience.
The Role
This is a hands-on, client-facing role combining front-of-house, facilities coordination, and client services.
You will be responsible for delivering a 5-star corporate reception experience, while supporting the smooth running of the business centre and ensuring a high standard of service across the site.
Key Responsibilities
* Deliver a professional corporate front-of-house and reception service
* Act as first point of contact for clients, visitors, and suppliers
* Manage meeting rooms, bookings, and client requests
* Support day-to-day operations of the business centre
* Handle post, deliveries, and administrative tasks
* Maintain exceptional presentation standards throughout the workspace
* Build strong professional relationships with clients and tenants
* Support facilities coordination, suppliers, and health & safety compliance
* Support the planning and delivery of on-site events, including business functions and social gatherings
About You
We are looking for a professional, organised, and service-driven individual with:
* A minimum of 2 years’ experience in corporate front of house, facilities, serviced offices, or high-end hospitality (hotels/events/conferencing)
* Experience in a professional or office-based environment
* Excellent communication skills and a polished, professional manner
* Strong organisational skills and attention to detail
* Ability to multitask in a fast-paced environment
* Good IT skills (Outlook, Word, Excel)
* A proactive approach and desire for long-term career progression
Benefits
* Competitive salary (dependent on experience)
* Clear progression to Centre Manager level
* 25 days holiday + bank holidays
* Company pension (4% matched)
* Medicash health plan + life assurance
* Weekly lunch allowance
* Uniform provided (after probation)
* Regular team social events
* Modern, high-end working environment
Ideal Backgrounds
This role would suit candidates from:
* Corporate Reception / Front of House
* Serviced Office / Business Centre environments
* Facilities / Workplace Experience / Office Coordinator roles
* Hotel Front Office or Conference & Events
* High-end customer service environments