The Company:
A company that truly value their staff and believe that the people they employ are the reason for their success! It is a fun, open plan environment that is based in Basingstoke, a company who are focused on service delivery and service excellence.
The Job:
On behalf of our client we are seeking an experienced Collections Advisor on a temporary basis until the end of 2025. They are seeking someone who has already gained some collections experience and your role will be to collect monies due to the company. You will be providing an effective and efficient collections process to control and remedy cases of customer arrears and default, through the proactive chasing of debtors, resolution of issues hindering collection and the processing of administrative activities which facilitate and enable payments and/or minimise losses.
1. To carefully monitor new and existing arrears cases and actively chase all monies due on unpaid customer invoices primarily by telephone, and where appropriate e mail and/or letter, always with the end goal of securing payment or a specific commitment to pay.
2. Ensuring a particular focus on larger arrears cases and those where likelihood of loss seems high. Progress on such cases is to be communicated to line management and guidan...