Quality and Assurance Manager
The Quality and Assurance Manager role is a unique opportunity to be an integral part of the Project Solutions team for E&P Europe & Middle East. Reporting to the Quality and Performance Lead you will manage and drive strategic initiatives that enable operational excellence.
Responsibilities
* Lead and maintain our Quality and Collaborative Working certifications, including ISO 9001 and ISO 44001.
* Oversee, improve and drive the implementation of our Assurance Programme across projects, frameworks and suppliers.
* Provide expert guidance to senior leaders and influence decision‑making on quality and collaboration matters.
* Conduct a range of audits – project, supplier, process and targeted audits – and support external certification bodies.
* Monitor, measure and report on quality performance, client feedback and collaborative working metrics.
* Produce and support management review reporting and maintain accurate records of all quality activities.
* Communicate key system updates, quality objectives and improvement initiatives across the business.
* Support and deliver training related to Quality and Collaborative Working.
* Promote a culture of continual improvement by sharing lessons learned, best practices and quality achievements.
* Drive compliance with our Business Management System and support updates to procedures, processes and tools.
* Champion improvements to quality and collaboration systems such as Intelex and Polaris.
* Support bids and proposals by providing quality and collaborative working input.
* Engage with wider business initiatives, including BeyondExcellence, award submissions and World Quality Day. Project management and delivery experience across a range of projects and an understanding of the application of quality processes in an operational setting is highly desirable.
Qualifications
* Experience in quality management systems, quality assurance and operational change management.
* Project management and delivery experience across a range of projects.
* Demonstration of the following skills: Relationship centric, collaborative, resilient, adaptable, strategic mindset, cultivates innovation, negotiation.
As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
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