About the role
As a Customer Delivery Driver, you'll deliver quality Waitrose produce and Partner-led service directly to customers' doors. You will embody our ethos of passionate Partners serving food lovers. When not on deliveries, you'll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient operation in a friendly environment.
Due to the nature of the role, applicants must be 18 years or older.
Key Responsibilities
1. Start your day in store, reviewing your delivery routes.
2. Load and prepare your van for deliveries, ensuring all orders are ready for efficient delivery.
3. Complete vehicle safety checks, maintaining road safety and compliance.
4. Represent the Waitrose brand with excellent customer service during deliveries.
5. Assist customers with shopping and build rapport based on trust and service.
6. Support the shop team with general shopkeeping tasks as needed.
Essential skills/experience
* Valid UK manual driving licence (category B) with no more than 6 penalty points.
* Excellent customer service skills.
* Good time management skills.
* Ability to handle physical tasks like lifting crates and moving cages.
* Ability to work independently, self-motivated, and adaptable.
* IT literacy.
Desirable skills/experience
* Previous driving experience, especially with chilled vehicles.
About The Partnership
We are the UK's largest employee-owned business, home to John Lewis and Waitrose. We are Partners, committed to building a happier world. Our focus is retail excellence, innovation, and diversification, always offering great value and service.
As Partners, we share ownership, responsibility, and success, fostering an environment of kindness, respect, and inclusion. We encourage everyone to be themselves and thrive, growing individually and collectively.
Additional Information
Some roles may require pre-employment vetting, including DBS checks and financial probity assessments. Applicants are encouraged to apply promptly as vacancies may close early due to high interest.
We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview.
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