About the Team: Global Talent Acquisition Operations (TAO) team is committed to continuously improving our recruitment process, policies and tools, and achieving the optimization of recruitment efficiency and quality through effective project management, issue diagnosis and solution design. We build strategies and scalable talent programs and enhance the recruiting effectiveness with data driven insights and technology.
About the Role: TAO is seeking a Recruiting Program Partner who is committed to building efficiency and effectiveness. In this critical role, you will be accountable to assist on operational processes and programs, with the ability to balance project work. You are passionate about improving operational excellence, work with a sense of urgency, and have a high bar of being detail-oriented.
Responsibilities
* Drive end-to-end global recruiting operations across multiple project workstreams, including but not limited to surveys, templates, forms, audits, tool management, and recruiting workflows (JD approval, background checks, referral ops, etc.).
* Develop comprehensive project plans and manage multiple tasks simultaneously with timely, accurate, and professional result delivery.
* Lead on regular data and process audits to ensure data quality and provide solutions-orientated for process improvement.
* Address complex escalations with cross-functional stakeholders and TAO Leadership, maintaining a clear chain of accountability and timely resolution.
* Assist with creating policy and process documentation (playbooks, meeting documents, agendas, presentations, training aids) and other project tasks.
Qualifications
Minimum Qualifications:
* A proven track record as Program/ Project Manager in Recruiting/Recruiting Ops dynamic environment.
* Experience in Project Management Principles, including roadmap, operational rigor, facilitation attention to detail, and accuracy.
* Exceptional communication skills and the ability to handle sensitive/urgent situations by using sound judgment, care, and cross-cultural sensitivity; positive attitude in challenging situations.
Preferred Qualifications:
* Ability to work successfully in a high volume and fast-paced environment; adapts to shifting priorities.
* Administrative skills in developing process documentation, playbooks, training aids, presentation, and templates (experience or interest in creative video, design and/or data analysis).
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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