A fast-growing UK SaaS business is seeking a Product Support Manager to lead day-to-day support operations in a hybrid role. You will set performance metrics, handle escalations, and collaborate with product teams to drive improvements. The ideal candidate has a minimum of 3 years in customer support within SaaS, is familiar with support tools like Zendesk and Salesforce, and possesses strong problem-solving skills. This role offers competitive benefits and career development opportunities.
#J-18808-Ljbffr