Salary: £30,000 - 33,000 per year Requirements: No experience required – just a willingness to learn with a friendly, professional and flexible attitude Ability to pass security checks including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car are essential Excellent written and verbal communication skills Ability to work well under pressure while maintaining attention to detail Responsibilities: Provide customer support in a Data Centre environment, ensuring Service Levels are maintained and the ticketing system is up to date Work alongside experienced engineers to gain hands-on experience through structured training programs Learn a range of technical skills including cabling/patching and installation of server, network, and storage hardware Technologies: Support Network Security Hardware More: We are a leading British-owned tech and engineering company established in 1996, committed to year-on-year revenue growth. We reinvest 95% of our profits back into our people and technology. We provide a great work environment supported by a dedicated Learning and Development team, ensuring access to various training and certification courses. Please note that this full-time role is based at our Data Centre, and the working hours are 8.5 hour shifts Monday to Friday between 6am and 11pm, with on-call responsibilities. last updated 16 week of 2026