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Student support assistant

Loughborough
Loughborough University
Student support assistant
Posted: 16 February
Offer description

Job description

Student Services

Full time, Fixed term (25 June 2026 to 19 September 2026)

This role is suitable for current Loughborough University undergraduate students or recent Loughborough graduates only (graduated since October 2025).

The International Student Experience team is looking for current Loughborough undergraduate students or recent graduates who want to gain valuable experience working within an international setting this summer. Student Support Assistants provide dedicated support to international pre-sessional students when they are not attending classes or lectures, running a range of extra-curricular activities, providing a friendly face on campus and generally helping them settle into life in the UK.

The role will help successful candidates to develop and broaden a range of transferable skills including intercultural communication, event planning and delivery, time management and more.

The Pre-sessional Programmes are delivered by the Academic Language Support Service. These programmes are for international students who are hoping to study at Loughborough University and whose English language has not reached the level required for entry to the University or who feel they need some practice in using their English before the start of their main course.

Student Support Assistants ensure that all pre-sessional students receive a warm welcome to the University and the UK and to deliver practical and pastoral support as required throughout the programme. This includes organising and delivering a social orientation (including trips), monitoring student welfare and relevant administrative and associative tasks.

Student Support Assistants will also participate regularly in out-of-hours duties and activities/tasks on a pre-arranged rota. Substantial evening and some weekend work will be required in this rewarding post.

Candidates should have good interpersonal communication and diplomacy skills. They need the ability to interact with and establish relationships with a variety of people from different cultural backgrounds, and with varying levels of English language. Successful candidates will need to demonstrate that they can work flexibly as part of a team, use their own initiative, and that they can deal with demanding situations in a calm and professional manner. Good time management, organisational and administrative skills are also required. Previous experience in a similar role would be an advantage.

Candidates must be available for the full duration of the contract from Thursday 25th June to Saturday 19th September (with a possible extension to Friday 25th September).

Due to the nature of the role, candidates are required to be residentially based for the contract (non-catered accommodation will be provided with SSAs catering for themselves) this is non-negotiable.

For full details please refer to the

For further details please contact Lucy Meakin, International Student Experience Coordinator:

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.

Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

 about the full range of rewards and benefits at Loughborough University.

Closing date for receipt of applications is Wednesday 1st April

Interview (in-person) on Friday 17th April 2026.

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