Job Description
Operations Controller
Burton Latimer based – 4 on 4 off (nights)
Temporary-Permanent
18:00 – 06:00, 4 on 4 off shift pattern
£34,624.51 pa
Our client, a leading logistics provider, is seeking an Operations Controller to join their team in Burton Latimer. This is a vital role within their Retail Division, supporting driver management, compliance, and operational efficiency.
The key responsibilities of an Operations Controller:
• Manage and maintain daily depot reports, ensuring timely and accurate completion
• Coordinate driver recruitment, assessments, inductions, and related documentation
• Oversee driver files including holiday records, SSW documentation, appraisals, and disciplinary notes
• Conduct exit interviews and manage all leaving procedures, liaising with Payroll and HR
• Handle driver absences in line with company policies, including holiday planning and sickness
• Administer agency driver bookings and compliance with Safe Systems of Work
• Ensure full adherence to Working Time Directive and EU driver hours regulations
• Monitor and investigate infringements, PCNs/NIPs, unaccounted mileage and near-miss incidents
• Ensure all incidents and major events are logged correctly in the company reporting system
• Book and track CPC training to ensure driver legal compliance
• • Adhere to all Health & Safety requirements, company policies, and legal obligations
The minimum requirements for the Operations Controller role:
• GCSEs (grade C or above) in English and Maths (or equivalent), with at least 5 GCSEs total
• Strong IT skills, including Microsoft Word and Excel
• Working knowledge of WTD, EU drivers’ hours and the GTS system
• Experience within the logistics or transport sector
The ideal candidate for the Operations Controller role:
• Nationally recognised Health & Safety qualification
• CPC National qualification
• 2+ years in a managerial role within transport or logistics
• Proven experience in driver management, compliance and shift-based operations