Overview
Associate - Global People Services Operations Support
Location: Cambridge/Remote • Department: People • Job type: Permanent
Role And Responsibilities
The Associate, GPS Operations Support will be responsible for delivering a comprehensive HR administrative and general advisory service for all employees within their country/cluster. The role will be fully responsible for the end-to-end employee lifecycle documentation and authorization, in line with Company Policy and Guidance. The Associate, GPS Operations Support will handle core HR data updates within the HR systems, Workday & ServiceNow. The Associate, GPS Operations Support will collaborate closely with the wider People function to ensure a smooth and efficient HR service is delivered within the agreed People Services team Service Level Agreements. In accordance with agreed Service Level Agreements, and any other specified ways of working this role will:
* Produce standard and non-standard correspondence e.g. letters, offers of employment, contracts, (including promotion, appointment, secondment, redundancy, settlements, relocation, family leave, absence, etc)
* Take ownership to ensure all system changes are made and payroll deadlines are met. This includes the processing of all starters and leavers, changes in employment, absence management and running reports etc.
* Ensure relevant notifications are issued to key stakeholders within their remit
* Maintain efficient filing systems aligned to GDPR, ensuring individual personnel files are always up to date and compliant
* Provide full first line support, advice and guidance where required
* Collaborate with the wider People function to update and maintain Company documentation
* Assist employees where needed regarding policies and procedures
* Responsible for managing the new starter and leaver process
* Contribute to wider People projects as required
* Point of contact for all People related questions and queries via HR Systems, email or Teams
* Perform other job-related duties as assigned, providing proactive, strategic, forward-thinking solutions to employees
* As and when required share best practices, focus on continuous improvement, implement changes and new processes, to create working efficiencies, reduce costs and improve quality
What You’ll Bring
* GCSE or equivalent
* HR Qualification or working towards
* Experience Shared Service Experience
* Attention to detail
* Ability to work to tight deadlines under pressure
* Able to work in a fast-moving and challenging environment
* Strong analytical & problem-solving skills
What We Offer In Return
* Flexible benefits package
* Opportunities for learning & development through our varied programme
* Collaborative, inclusive work environment
Diversity and inclusion
Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect.
About Mundipharma
Mundipharma is a global healthcare company focusing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com.
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