Main duties include: * To phone call potential clients and arrange secure appointments for the company’s field based Consultants to visit the client in their home. * To realise the full potential of the telephone leads supplied by: * Adapting your approach to different lead sources and different types of clients * Following up calls within expected timeframes and organising call backs at appropriate times * Organising lead and diary information efficiently and effectively and maintaining accurate records. * To represent the company professionally and explain our service including basic legal concepts in a clear and eloquent manner. The ideal candidate will have: * Excellent phone manner * Excellent interpersonal and communication skills * Ability to meet sales targets with a proven track record * Relevant computer skills * High degree of accuracy and attention to detail * A positive team player attitude * Call centre experience. Hours 8.45am-5pm or 9.45am-6:00pm Basic Salary plus performance related commission based on number os scure appointments booked. Basic Salary Up to £21,000pa Realistic Commission of £4,000pa-£7,000pa