Job Title: IT and Networks Field Engineer Salary Range: £26-34k + Car Allowance (dependent on experience) Company Overview:
This is an established and growing IT and Telecoms service provider delivering comprehensive technology solutions to businesses across the South of England. With a strong reputation built over three decades, the company serves a diverse client base by providing tailored support, installation, and managed services. Their focus is on delivering high-quality products and outstanding customer service, and they are now seeking talented professionals to join their close-knit and dynamic team.
This hybrid role involves both on-site fault resolution and project-based implementation work. Field Engineers are expected to lead projects, from pre-sales technical input to final implementation and handoff.
The ideal candidate will be a proactive, skilled engineer with a 'can do’ attitude, capable of delivering well-planned, professional installations and support services across a wide range of technologies.
The client will be interested in a Support Engineer who is would be interested in moving into a more hands on role.
Deliver efficient and high-quality on-site service and support
Install IT and telecoms solutions
Onboard clients into managed support services
Provide remote and on-site technical support
Plan and manage installation projects
Document all work in CRM/project ticketing system
Advanced configuration of routers, switches, and firewalls
Installation and support of IT hardware and services
Experience with virtual environments and disaster recovery
Familiarity with Microsoft Azure and virtualised cloud environments
Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred)
Design and deployment of cloud telephony solutions
Installation of LAN infrastructure (including testing and design)
Experience using CRM/ticketing systems
Full UK driving license
Do not need experience with all of the above
Microsoft cloud certifications/experience
Windows Server 2012-2022 experience/certification
Experience with Microsoft Defender or equivalent security solutions
Networking certifications (CCNA, FortiGate, Netgear)
PC/laptop building, troubleshooting, and repair
Router configuration (Draytek preferred)
Firewall configuration (FortiGate preferred)
Experience with anti-virus/anti-spam deployment including DNS changes
Project management experience or certification
Experience using ConnectWise Manage CRM