Property Enforcement Officer (Ref: POS017530)
Salary £35,412 to £38,220 Salary Band £30,001 to £40,000 Post Type Permanent Hours Per Week Full time
Job and Application details
Categories Housing
Directorate N/A Published Date 20/03/2026 Closing Date 12/04/2026
This is an exciting opportunity to join the Housing Services team in a brand new role as a Property Enforcement Officer. You will be responsible for the investigation and resolution of access issues in Council housing for improvement, repairs, safety and quality compliance. Seeking solutions, supporting tenants, leading and taking appropriate action, including legal action to ensure regulatory and safety compliance.
You will be required to resolve matters gaining access to Council housing to enable the delivery in major programmes of work to properties and areas. You will need to seek solutions, support tenants, lead and take appropriate action, including legal action at Court to ensure regulatory and safety compliance in Council homes.
Experience in a social housing environment or related field is required along with a thorough knowledge of social housing legislation, including all legal tools available for enforcement action.
An NVQ Level 4 (or equivalent) in a housing-related subject is desirable but not essential. You will need experience in:
* Property inspections, including identifying repairs and maintenance needs
* Dealing with compliance deadlines and issues
* Taking the lead on enforcement action
Ability to negotiate, persuade and achieve positive outcomes in difficult situations and solve complex problems often requiring creative and analytical thinking.
You must be confident with the use of IT and capable of navigating through MS Office, including Word and Excel and have knowledge and skills in the use of databases.
For detailed information on this role, please refer to the attached Role Profile. For a further informal discussion please contact Rachel Foster, Housing Team Leader Management Services on 01325 405274.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
* 32 days Annual Leave plus Bank Holidays, with the option to purchase additional Annual Leave (pro-rata for part time working)
* Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
* Flexi-time scheme
* Flexible working
* Generous Maternity, Paternity and Adoption Leave schemes
* Staff equality forums
* Green Car Leasing Scheme
* Access to a wide range of training, learning and development
* Physiotherapy service
* Confidential counselling service
* Great wellbeing offer
* Cycle to Work Scheme
* Dolphin Centre Fit for Life Discounts
* Local and National retailer discounts
* Vivup employee benefit app and Lifestyle Savings
* Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk .
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https://www.northeastjobs.org.uk/contactus
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You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
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