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Fundraising & volunteering trainee

Matlock
Internship
Derbyshire Wildlife Trust
Fundraiser
€10,000 - €40,000 a year
Posted: 21 June
Offer description

If you have always been looking for an opportunity to play a role in nature conservation but wondered how and if the right opportunity would come along, then this traineeship may be for you. This traineeship is ideal for career changers and starters.

We’re looking for a Fundraising & Volunteering Trainee to deliver the membership, supporters and volunteering administration for Derbyshire Wildlife Trust.

In this role, you’ll ensure our membership, supporter and volunteering processes are efficient. This includes keeping our databases and banking procedures up to date and be the first line of contact for member, supporter and volunteer queries. You will also be responsible for delivering the administration of the online school's programme.

To be successful, you will be highly organised, able to manage a diverse and structured workload; and be able to work autonomously and as an active member of a team.

In this role, you’ll support by:

* Accurately updating and amending our databases with new and resigned members, supporters and volunteers in line with GDPR and data protection policies

* Processing membership, supporter and donation transactions by running the Direct Debit collections and adding donations into the Customer Relationship Management (CRM database)

* Sending and responding to member, supporter and volunteer administration communications by phone, email and in person. This could include welcome packs and letters for new members and ongoing email communication journeys

* Manage the administration of the online schools booking programme.

To be successful you will need to:

* Demonstrate a strong attention to detail, with the ability to efficiently manage and accurately process large volumes of information.

* Possess excellent organisational skills, with the flexibility to adapt to shifting priorities and meet multiple deadlines.

* Communicate effectively, both verbally and in writing, while confidently engaging with a variety of stakeholders.

* Be highly self-motivated, with a proven ability to work independently and maintain focus without constant supervision.

What will you gain:

* Knowledge and experience of how Wildlife Trusts operate and the impact to the environment

* Knowledge and experience of fundraising and how that impacts the wider community

* Knowledge and experience of managing CRM databases

* Knowledge and experience of supporting a network of volunteers.

* Wider training opportunities to support your professional and personal development

About you

This role might be right for you if:

* You are highly organised with a keen attention to detail and can be methodical in your approach to tasks

* You have excellent customer service skills and can communicate clearly with others

* You may have some experience with digital data entry and maintaining records in databases, as well as familiarity with Microsoft Office programs like Excel—but this is not essential. We're looking for someone who is willing to learn and comfortable working with digital tools.

* You are able to work effectively on your own initiative and as a member of a small team

* You are adaptable to changing priorities and demands

The job description attached also includes a person specification, this outlines some skills that would be advantageous – not every skill is essential as we don’t expect you to know everything in advance.

In your application, please outline the skills and experience you have that would make you a good candidate for this role. Use the person specification attached to this advert to help you write your application.

You can consider referring to any of the following as examples of your skills: paid work; your education history; societies; sports; volunteering; hobbies or interests; support you provide to family or friends, etc. We want to hear about you as an individual. Enthusiasm and eagerness to learn play a crucial part in being successful in this trainee role.

We are happy to talk flexible working!   

This role will be based at our office in Middleton although a balance of home and office working will be allowed. We operate a 9-day fortnight working pattern to ensure our team has flexibility and a work-life balance. We are a local charity so applicants should be easily able to access our office and other locations around the county.  

If you have any questions about the role which are not answered in the attached Job Description and Terms, please either email recruitment@derbyshirewt.co.uk or call 01773 881188

Applications for this role will close on Sunday 6th July.

First round Interviews are planned for Wednesday 23rd and Thursday 24th July 2025.

Successful candidates will be invited to a final interview on Wednesday 30th or Thursday 31st July 2025.

For more information please refer to the job description and key terms attached. If you have any questions about the role which are not answered in the attached documents, or require adjustments to the application process, please either email recruitment@derbyshirewt.co.uk or call 01773 881188.

Please see attached document for further information on the trust.

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