About the role The role is to focus on reviewing all operations, processes, procedures and management practices to ensure a safe, efficient and effective Green Spaces service, including: * Green spaces, including playgrounds, sports pitches and a range of other community facilities * Countryside estates, including our such as our commons and open spaces * Cemetery services You will be based at the Civic Centre in Esher. Although a number of the team work out on sites around the borough so travel will be required. There will also be opportunities for working remotely. The main purpose of the role: As the Process Improvement Lead, you will be responsible for reviewing and streamlining processes and procedures across the Green Spaces team, ensuring that all are following safe practices, working efficiently and effectively, and that there is consistency across the service provided. You will also be responsible for looking at how we implement and embed new practices within the teams providing support and effective training Specific duties and responsibilities Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice. Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for t...