We're looking for a capable and organised Technical Co‑ordinator to join our Safer Homes team within Asset Management & Sustainability. This is a key support role helping to ensure that safety‑critical workstreams—such as heating, electrical, water, asbestos and playground safety—are delivered on time, to the right standard and in full compliance with legislation. Working closely with Contract Managers, contractors and colleagues, you'll provide technical support, monitor performance, resolve issues and help maintain safe, compliant homes for our customers.
What You’ll Be Doing:
* Support Contract Managers by giving technical advice and monitoring contractor performance
Help manage and resolve issues where work or performance does not meet agreed standards
Support compliance with legal, regulatory and Hyde requirements
Make sure work is completed to Hyde standards, policies and procedures
Take ownership of tasks and queries, resolving issues quickly and effectively
Identify risks, elevate concerns and support appropriate actions
Keep accurate records, including inspections, certificates and compliance documents
Support audits, reporting and technical queries across allocated workstreams
Review quotes and work orders, checking accuracy and timeliness
Support procurement activity with technical input where needed
Help resolve customer and stakeholder complaints relating to safety works
Work closely with customers, contractors and colleagues to ensure clear communication and access for works
* Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.
Qualifications
* Experience in a housing, compliance or property services environment
* Knowledge of housing safety requirements (e.g. gas, electrical, fire safety, asbestos)
* Strong organisational skills with the ability to manage data and records accurately
* Confident problem‑solver with a proactive and accountable approach
* Ability to work independently and collaboratively within a team
* Strong communication skills with customers and professional stakeholders
* Comfortable using IT systems for reporting, monitoring and compliance tracking
* You’ll have experience working in housing, property services or compliance and be confident managing technical information, contractor performance and multiple priorities.
Benefits
* Excellent pension
* Generous holiday allowance
* Life assurance
* Flexible benefits platform
* Career development & learning support
* Volunteering days
* Hybrid working
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