Medical Secretariat Performance and Operational Lead
Essex Partnership University NHS Foundation Trust
The Medical Secretariat Performance & Operational Lead is a senior operational leadership role with Trust-wide impact. The post-holder is responsible for the strategic oversight, performance, governance and continuous improvement of Medical Secretariat services, ensuring safe, effective and high quality administrative support to clinical services.
Responsibilities
Lead performance management, continuous improvement and governance of the Medical Secretariat services across the Trust.
Education and Qualifications
* Educated to degree level or equivalent OR relevant significant experience
* Evidence of relevant ongoing professional development
* Management Qualification
Knowledge
* Knowledge of and practical application of HR and employment law
* In-depth knowledge of Information Governance and data protection legislation within the NHS
* Comprehensive knowledge of NHS operational management policies
* Detailed understanding of medical staffing structures and interface between clinical and administrative staff
* Knowledge of Trust-wide performance frameworks, KPIs and service improvement methodologies
Skills and Experience
* Significant experience working at a senior operational or management level within the NHS or comparable complex organisation
* Proven experience of line managing staff including senior staff with responsibility for supervision, appraisal etc
* Ability to interpret, analyse and present complex data and reports
* Experience of budget management
* Demonstrable experience of influencing service strategy, redesign or performance at division or Trust level
* Experience of leading or contributing to complaints, investigations and risk processes
Benefits
* Receive supervision and support to help you fulfil your potential
* Join an inclusive EPUT community and connect with others through engagement events and equality champion networks
* Mental health and wellbeing services, occupational health advice and counseling
* 27 days holiday, plus bank holidays, rising to 33 days after 10 years service
* Excellent pension of up to 14.5% of your pensionable pay
* Staff discounts including Blue Light Card, NHS discount offers, and staff benefits
* £8,000 relocation package if you move to Essex to join us
* Season ticket loans are interest‑free to cover the cost of travelling to and from work via tram, rail, or bus
* Job share: Applications for job shares are welcomed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Essex Partnership University NHS Foundation Trust
Salary
£49,387 to £56,515 a year per annum pro rata
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