Jewellery Quarter Bullion – Compliance and Financial Crime Manager
Location: Birmingham, Office-based 5 days a week
Contract: Full time, 3-6-month fixed term contract (37.5 hours per week)
Salary: up to £50,000 depending on experience + bonus
Package & Benefits
* Salary: up to £50,000 depending on experience
* Bonus: up to 30%
* 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)
* Onsite Gym
* Health and wellbeing programme
* Employee and store discount
Office-based at our Birmingham Head Office; visa sponsorship is not available
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.
You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story.
Role Overview
Join one of the UK’s most recognised precious metal retailers as we strengthen our financial crime and compliance frameworks during an exciting period of transformation.
We’re hiring a Compliance & Financial Crime Manager on a 3–6 month fixed term contract to support both critical project delivery and day-to-day AML operations. Based full-time at our Birmingham HQ, this role offers visibility across the business and genuine impact in shaping how we manage risk.
You’ll work closely with our Head of Compliance & MLRO, taking ownership of key workstreams – including enhancements to our Business Wide Risk Assessment (BWRA), Customer Risk Assessment (CRA), policies, and procedures – while also supporting investigations, controls testing, and internal reviews.
This is a hands-on, delivery-focused role ideal for someone confident operating independently, guiding others without direct line management, and bringing a consultative approach to a dynamic, maturing function.
Key Responsibilities
Financial Crime Prevention
* Monitor and escalate suspicious activity and red flags; support high-quality SAR drafting
* Conduct CDD/EDD, PEP and sanctions screening
* Identify, assess, and escalate financial crime and fraud risks
* Collaborate with teams to implement and embed AML/fraud controls
Policy, Framework & Governance
* Draft and uplift policies in line with MLR 2017 and JMLSG guidance
* Contribute to BWRA and CRA development
* Ensure documentation meets legal, regulatory, and operational standards
Monitoring, Investigations & Controls
* Carry out day-to-day AML monitoring and investigative reviews
* Maintain case records in line with regulatory expectations
* Identify control gaps and lead on practical solutions
Stakeholder Engagement & Project Delivery
* Own delivery of assigned projects (e.g. policy rollout, training material, framework implementation)
* Provide consultative advice to business teams
* Report progress and risks to the Head of Compliance and relevant stakeholders
Other Duties
* Assist with regulator and law enforcement queries
* Support wider compliance and governance activities
* Help cover during colleague absence and contribute to team-wide delivery
* Provide informal oversight and support to junior colleagues
* Contribute to internal awareness initiatives on AML and financial crime controls
Skills & Experience
* 5+ years in compliance, financial crime or fraud prevention
* Strong understanding of UK AML regulations and risk frameworks
* Experience conducting investigations and drafting SARs
* Comfortable drafting policies and implementing internal controls
* Excellent attention to detail, investigative mindset, and clear communicator
* Experience in regulated sectors (e.g. fintech, payments, financial services)
* Confident using compliance systems and reporting tools
* ICA qualification or similar (desirable but not essential)
Why You’ll Love It Here
* Be part of a growing, values-led business
* Work alongside experienced leaders in compliance and risk
* See the impact of your work across the business
* Shape and strengthen a core function with real autonomy
* Help promote a culture of integrity and continuous improvement
* Culture rooted in Integrity, Agility, Ambition, Clarity, Efficiency
About You
You’ll thrive in this role if you:
* Are discreet, professional, and motivated by delivery, quality, and doing things the right way
* Take ownership and deliver without constant oversight
* Have a strong grasp of financial crime frameworks and practical implementation
* Can confidently guide and influence others without formal line management
* Are investigative, precise, and focused on solutions
* Work autonomously, manage your workload independently, and consistently meet deadlines
* Bring strong problem-solving and critical thinking skills
Ready to Apply?
If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates.
Application Deadline: 15th August 2025
At JQB we champion diversity and promote equal opportunities. We encourage applications from every background — you’re welcome here.