Purpose of the Role
The Construction Site Manager oversees day-to-day site operations to ensure projects are completed safely, on time and to a high standard. The role involves managing sub-contractors, materials and customer relationships while maintaining compliance with health and safety and quality standards.
Key Responsibilities
* Ensuring all scheduled works are completed on time.
* Overseeing on site, sub-contractors, staff, resources and materials.
* Preparing material lists.
* Maintain a positive relationship with sub-contractors, fellow employees and customers to ensure the smooth running of the project.
* Organise regular site visits.
* Organise and attend pre-start site meetings and liaise with other members of staff regarding any potential problems or issues that may arise.
* Be customer facing and visit ongoing works to ensure the customer is satisfied.
* Monitor and manage programme of works on site, liaising with the Operations Manager, Customer Care Support and Installations Co-ordinator.
* Ensuring a strong proactive approach to Health & Safety and tidy working on site.
* Ensuring quality control is adhered to and works are completed to a high standard.
* Organise and attend Final Walkarounds. Identifying any additional works or snagging lists.
* Organise final handovers – between building and fitting teams.
* Ensure customers are kept fully informed where delays or unexpected complications arise.
* Investigate complaints and underlying causes and assist the management team with appropriate responses.
Essential Skills and Experience
* Proven experience in site management or a supervisory role within construction or home improvements.
* Experience in groundworks/civils.
* Strong understanding of health and safety standards and site compliance.
* Ability to manage multiple projects, people and resources effectively.
* Excellent organisational, communication and problem-solving skills.
* Experience liaising with customers and resolving on-site issues.
* Competent using digital tools or CRM systems for scheduling and reporting.
* Full UK driving licence.
Desirable Skills and Experience
* SMSTS/SSSTS or equivalent site management qualification.
* NVQ Level 4 (or above) in Construction Site Supervision/Management.
* Experience within home improvements, fenestration or glazing sectors.
* First Aid at Work certification.
Key Behaviours/Competencies
* Hands-on and solutions focused.
* Leads by example with professionalism and accountability.
* Strong leadership and communication skills.
* Committed to safety, quality and customer satisfaction.
* Adaptable and proactive when managing challenges.
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