DC Operations Engineer - 12-Month Contract - Hybrid (London Soho)
We're seeking a Network Operations Engineer to join the Network Operations team to help support the infrastructure vital to the company's exciting future plans. The Network Operations team is responsible for G-Research's global network and network infrastructure covering office/datacentre/colocation sites, ensuring the company can operate to the best it can. You will be vital for allowing the team to continue providing our high standard of service to the business. We are always working hard to improve and are looking for the best team members to learn from and to bring in new ideas.
Key Responsibilities
* Monitoring the health of the network and security infrastructure using monitoring and analysis tools
* Reacting to alerts and providing resolution or initial troubleshooting
* Investigate hardware/software problems and work with the manufacturers' support teams to resolve
* Reporting and troubleshooting network connectivity to third parties
* Reporting and troubleshooting WAN connectivity outages and issues with our partners
* Completing Level 1 support tickets
* Completing network audits to ensure compliance to standards
What You Will Ideally Bring
1. Previous usage of Grafana dashboards. Ideally Victoria metrics too, or at least Prometheus...