AutoProtect have an exciting opportunity for a dedicated Claims Advisor to join their team here in Harlow, Essex.
Salary:
* £25,421.76 per annum
Hours:
* Monday-Friday 9am-5:30pm
* 1 in 3 Saturdays 9am-1pm(included in salary)
* 38.8 hours per week
* Permanent - Full time
Job summary:
The Claims Team are looking for a Claims Advisor to join their team. You will qualify claims and ensure accurate and speedy claims resolution giving correct regard to company procedures, insured liabilities and customer sensitivities.
What youll do:
1. Provide accurate claims advice across a variety of products and the processes involved
2. Resolve claims across a variety of platforms, telephone, email and online
3. Collect accurate information and documents to validate a claim
4. Correctly calculate claims settlement in line with T&Cs
5. Understanding our various customers requirements and working with them to ensure they are properly dealt with
6. Maintain company service levels and deliver on set KPIs
7. Provide support to the Sales team...