About The Role
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We have an exciting opportunity for a caring and motivated Ophthalmic Healthcare Assistant to join our dedicated team at Practice Plus Group Hospital, Shepton Mallet. You’ll play a vital role in delivering patient-centred care to those undergoing ophthalmology treatments, working alongside our skilled nurses, optometrists and clinicians. This is your chance to be part of an organisation rated highly for quality, safety and patient experience — where your contribution really will make a difference.
What you'll be doing
As our Ophthalmic Healthcare Assistant, you will be:
* Supporting qualified staff in the delivery of compassionate, high-quality care for ophthalmology patients.
* Assisting in clinics, pre-assessments and diagnostic tests, ensuring patients are comfortable, informed and supported throughout their visit.
* Helping to prepare and maintain clinical areas, equipment and consumables, adhering to infection control and safety procedures.
* Acting as a chaperone when required and providing reassurance to patients and carers.
* Managing patient flow efficiently, communicating any delays and ensuring a smooth clinic experience.
* Working collaboratively with the multidisciplinary team and external healthcare professionals to support excellent patient outcomes.
* Completing your Care Certificate and role-specific competencies within agreed time frames.
What we’ll look for in you
With your experience working in a healthcare or customer-facing role, you will also have:
* NVQ Level 3 in Health & Social Care (or equivalent experience) or willingness to work towards it.
* Excellent communication skills.
* A caring, compassionate nature with the ability to reassure and support patients.
* Reliability, flexibility and strong time-management skills.
* Ability to use IT systems confidently and accurately.
* Commitment to maintaining patient privacy, dignity and confidentiality at all times.
What you can expect in return;
* A salary of £23,809.50 per annum
* An extensive range of wellbeing and lifestyle benefits
* 25 days annual leave (increasing with service) plus bank holidays
* The support you need to grow in your role
To apply for the role, click on the link below. If you have any questions, contactsarah.melder@practiceplusgroup.comin our friendly resourcing team.
Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.
Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities.
Applicants must have the right to work in the UK.
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